THE CONVERSATIONALLY INTELLIGENT LEADER
Great organizations know that leaders model an organization’s culture. Leaders create an environment of trust that supports high levels of engaged, motivated and happy employees. Management consultant Judith Glaser, author of Conversational Intelligence®, stated “To get the next level of greatness depends on the quality of the culture, which depends on the quality of the relationships, which depends on the quality of the conversations. Everything happens through conversations.”
Please join us as certified coaches from Ibis Coaching, LLC, explore the importance of trust, the neuroscience of conversation, the factors influencing conversations, regulating conversational responses in the moment, and listening to connect and discover.
Yvonne C. Acquafredda, MBA, ACC, established and leads Ibis coaching, LLC, a Florida-based alliance of coaches who are credentialed by the International Coach Federation (ICF). She has specialized expertise in personal and professional transformation, volunteer leadership development, marketing and professional coaching. She has 19 years of varied business experience, working for healthcare providers, insurers and suppliers as well as national retail chains. She has also worked with an executive search firm focusing in the healthcare nonprofitsectors. She holds an MBA from Northeastern University, a BS in Psychology and Public Relations from the University of Miami, a Certificate in Digital Marketing from Rutgers University and a Certificate in Professional Coaching from Vancouver-based Erickson Coaching International.
Lillian LeBlanc, MBA, SPHR, PCC, is an experienced executive with specialized expertise in Human Resources, leadership development, organizational culture transformation, change management and professional coaching. She holds a MBA from the University of Massachusetts, a BS in Economics from Boston StateCollege/University of Massachusetts, and a Certificate in Professional Coaching from the University of Miami. She is certified as a Professional Certified Coach by the International Coach Federation and is also an ICF Registered Mentor Coach.